Privacy Statement

Business Overview

 The business has the following products/services available:

  • Tour/Transport

Our business caters for the following disability types:

  • Wheelchairs or mobility scooters
  • Food allergies or intolerances

Bookings

The business offers the following methods for bookings and enquiries:

  • Phone
  • Email
  • Webportal

Emergency Management

  • Exit signs are clear and easy to see
  • Exit access is free and clear at all times

We ensure exit access is free and clear at all times by: 

  • No stopping in thoroughfares
  • Exits and access to exists are greater than 900mm
  • Exit doors are able to be opened by all occupants
  • Exits to the emergency evacuation point does not include stairways

Other Information

  • The business accepts the companion card

 
Guide Dog and Service Animals

  • The business provides a secure area with shade and water for service animals

General

Pre-arrival, arrival and reception

The business has the following in place to support guests during pre-arrival, arrival and reception

  • Booking information and websites are compatible with screen readers
  • There is a reception/public entryway.

Car Park and Access amenities

The business has the following Car Park and Access amenities

  • A drop off zone
  • Designated disabled parking bays
  • Level or ramped access from the car park to the entrance
  • Kerb ramps are in place where a pavement or walkway needs to be crossed

 Entry

The business has the following amenities/systems in place for entry

  • A drop off point close to the entrance
  • A path of access to the building is slip resistance and even
  • A path of access to the building is clear of obstruction
  • Self opening entry doors or fitted with a self closer
  • Door jams/doors are of a contrasting colour to surrounding walls
  • Signage is written in a contrasting colour
  • The entry door is a minimum of 850mm wide
  • The entry door has self opening or a light opening pressure (for manual operations)
  • The entrance sill is less than 13mm
  • There a clear space of at least 1500mm x 1500mm in front of all doors.
  • The entrance door mats have a thickness less than 13mm and a width of 7500mm or greater

Internal Spaces

  • Clear and unobstructed routes through and between buildings
  • Interior walls are matte or low sheen
  • Floors, walls, counters and furniture are of contrasting colours
  • Floor surfaces are hard or short pile carpet
  • Seating is available for guests unable to stand for long periods
  • All corridors greater than 900mm

Public areas

The public areas have the following amenities  in place

  • Seating

Displays, exhibits, commentary and live performances

For displays, exhibits, commentary and live performances the following amenities are in place

  • Seating
  • Wheelchair accessible spaces/seating

External Paths

External paths of travel have the following amenities are in place

  • Surfaces are concrete, asphalt, smooth paving or hard packed fine gravel (max aggregate size 13mm)
  • Paths or slopes longer than 15 metres have resting places or seats
  • Pathways are wider than 900mm
  • No steps

Ramps

Ramps have the following amenities are in place

  • There are ramps.
  • All fixed ramps are 1:14 or less
  • Hand rails are fitted
  • Long ramps (more than 10m) are 1:20 or less
  • Ramps have a raised edge of at least 100mm

Public Toilets/Adult change facilities

Public Toilets/Adult change facilities have the following amenities are in place

  • There is an accessible toilet for public use
  • The door is at least 850mm wide
  • There is a minimum of 850mm beside the toilet
  • Handrails are fitted
  • The toilet seat is460mm above the floor

End.

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